Stratagy iES16 and iES32
Unified Voice Processing
Managing voice message processing is a key component of your telephone system. The Stratagy iES16 & iES32
voice processing systems integrate with the Strata CIX™ business communication system to provide:
• Automated Attendant to answer incoming calls
• Call Routing to direct calls to the person or department the caller wants
• Telephone Answering to take messages when an employee is unavailable
• Voice Messaging to create, send, receive, forward, and save voice messages
• Audiotex to play pre-recorded information on demand
• Call Screening to announce the calling party
• Message Notification to let users know when a voice message arrives
• Unlimited Mailboxes to accommodate as many as your application requires
Stratagy™ voice processing gives you the ability to:
• Simplify voice mailbox operation through LCD feature prompting and soft key operation on your telephone
• Record calls directly into your voice mailbox with a single button on your telephone
• Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging
• Make customer communication easier using Text-to-Speech and Automatic Speech Recognition technology
• Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day,
365 days-a-year
Customize voice processing functions using Stratagy’s Token Programming, a powerful yet simple scripting language.
Tokens can add or enhance voice mail features and functions such as recording and playback or audio files, or
using DTMF entries by callers to provide data response or special call routing. Tokens can perform functions as
simple as a hook-flash, and as complicated as an IVR application, specific to your needs. Token Programming is
developed and deployed by Authorized Toshiba Dealers.
The Stratagy iES16/iES32 integrates voice message processing on a single printed circuit card inside the Strata CIX
chassis. Because there is no need for external connections, standard telephone ports, or separate power backup systems,
the iES16/iES32 decreases the cost and complexity of deploying voice mail applications.
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Toshiba America Information Systems, Inc., Digital Solutions Division
9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com
© 2005 Toshiba America Information Systems, Inc., Digital Solutions Division. Printed in U.S.A. Strata is a registered trademark of Toshiba
Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Specifications subject to change without notice.
Some features require optional hardware/software to support full capabilities.
Literature Order #: DSD-CIX-BR-IES-DS-VA/4500043
Stratagy iES16 and iES32
SPECIFICATIONS
Model
Stratagy iES16
Stratagy iES32
Capacities
Minimum configuration 4 ports, expandable in Minimum configuration 4 ports, expandable in 4-port
4-port increments to16 ports via electronic upgrade. increments to 32 ports via electronic upgrade.
Message storage 100 hours.
Message storage 600 hours.
Unlimited mailboxes.
Unlimited mailboxes.
Chassis Measurements
Width
Height
Depth
Weight
Metric
33 mm
191 mm
152 mm
.4 kg
English
1.3 in.
7.5 in.
6 in.
.8 lbs.
Power Supply Unit (PSU) Uses hosting Strata CIX power supply
Primary AC Power
Input AC 120VAC, 4.0 amps maximum. AC Frequency Single-phase (48Hz - 62Hz).
Power Backup
Provided by the power backup of the hosting Strata CIX chassis
Cooling
Convection
Processor fan
Operating Temperature
39~104° F (4~40° C)
Operating Humidity
20~80% relative humidity without condensation
Storage Temperature
-4~140° F (-20~60° C)
Chassis Installation
Printed circuit board installs in card slot in Strata CIX100, CIX200, or CI X670 chassis.
Compliance
Safety: UL EMC: FCC Part 15 Class A (Subpart J)
Data Storage Media
Compact Flash 2GB
Hard drive 10GB
CPU
Intel Pentium I I 333Mhz processor
Memory
256MB
Operating System
Microsoft Windows NT Embedded Workstation
Voice Resources
On-board (16 channels maximum)
On-board (32 channels maximum)
Modem
Internal soft modem 36.6Kbps
Communication Ports
One RS-232 COM port
Network Interface Connection One 10/100BaseT Network Interface Connection
Connection to Strata CI X Direct backplane in slot in Strata CIX chassis
Remote Access
Modem, NetMeeting, Windows NT RAS.
Standard Applications
Stratagy Voice Mail, Auto Attendant, Token Programming, 5-seat Unified Messaging
Optional Applications
Stratagy ES feature groups include additional Unified Messaging seats, Text-to-Speech, Fax Applications.
Interactive Voice Response capabilities available via Token Programming or custom development.
Application Installation
All feature group application software is pre-installed and activated electronically through license control.
IVR capabilities deployed by Authorized Toshiba Dealers.