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Dove Communications Blog

Healthcare Industry Benefits from VoIP

October 21st, 2013 by admin

The healthcare industry has experienced a lot of advancement and innovation in the last few years. A lot of people have also taken a look at the different opportunities that are available when it comes to telecommunications technology. As a whole, business in general has become a lot easier thanks to the new types of VoIP technology that are coming out. Video conferencing, instant messaging and “softphone” technology is all there in order to make life easier and it certainly has.

For those who work in stressful environments, such as doctors and nurses who work in busy hospitals, this technology can end up becoming a life saver in more ways than one. All you need to do is have a look at the various benefits that VoIP technology has brought to the healthcare industry in order to see just how effective it has turned out to be.

Saving Money

Nurse in blue scrubs using a Nurse Call device

There is no doubt that it takes a lot of capital in order to run a hospital successfully and ensure that all of the right materials and equipment are at hand for hospital staff. As a result, replacing the internal phone or communications system with something that is a bit cheaper is a good idea. In the past, traditional telephones were pretty much the only choice available for those who wanted to communicate with one another. While internal networks could end up being a lot cheaper, this was not always the case.

For long-distance or even local calls, a lot of hospitals had to pay more when it came to phone bills. As a result, a specific budget needed to be set for hospitals. With VoIP, however, all communications are done through the hospitals’ network. This means that offices are able to communicate with one another free of charge, and instantly. As well as this, it is possible to use handheld devices. This means that nurses can communicate with one another during intense situations. All of this can be done at the fraction of the original cost.

Long-Distance Communication

By using a cloud-based phone system, a hospital will be able to communicate with others over long-distances. This means that the likes of video conferencing and other activities can occur over an Internet medium. This is not as expensive as it used to be, and in fact it has ended up saving a lot of time. Doctors who need advice from specific specialists will be able to speak with them via the cloud system and ensure that the correct information is received. When it comes to training, long-distance tutoring is also a possibility. This saves the tutor and the student’s money when it comes to travel.

Efficiency

Apart from saving money and saving time on travel, VoIP has ended up improving the efficiency of hospitals. Since there is very little time to run around trying to contact people, hospital staff are able to communicate with one another quickly and effectively. This ends up benefiting the patients in many ways as well.

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