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Toshiba — Voicemail/ Auto Attendant

Stratagy IVP8

Older voicemail, works with CIX/CTX and DK family.

  • Automated Attendant to answer incoming calls
  • Call Routing to direct calls to the person or department the caller wants
  • Telephone Answering to take messages when an employee is unavailable
  • Voice Messaging to create, send, receive, forward, and save voice messages
  • Audiotext to play pre-recorded information on demand
  • Call Screening to announce the calling party
  • Message Notification to let users know when a voice message arrives
  • Unlimited Mailboxes to accommodate as many as your application requires

Stratagy voice processing gives you the ability to:

  • Simplify voice mailbox operation through an intuitive user interface
  • Record calls directly into your voice mailbox with a single button on your telephone
  • Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

LVMU:

  • Works with CIX family
  • Automated Attendant to answer incoming calls
  • Call Routing to direct calls to the person or department the caller wants
  • Telephone Answering to take messages when an employee is unavailable
  • Voice Messaging to create, send, receive, forward, and save voice messages
  • Call Monitoring of callers leaving messages, with an option to retrieve the call
  • LCD Soft Key Navigation of voice mail
  • Bilingual Support (English/Spanish)
  • Call Screening to announce the calling party
  • Message Notification to let users know when a voice message arrives

IES16 and IES32:

  • Works with CIX family
  • Automated Attendant to answer incoming calls
  • Call Routing to direct calls to the person or department the caller wants
  • Telephone Answering to take messages when an employee is unavailable
  • Voice Messaging to create, send, receive, forward, and save voice messages
  • Audiotext to play pre-recorded information on demand
  • Call Screening to announce the calling party
  • Message Notification to let users know when a voice message arrives
  • Unlimited Mailboxes to accommodate as many as your application requires

Stratagy voice processing gives you the ability to:

  • Simplify voice mailbox operation through LCD feature prompting and soft key operation on your telephone
  • Record calls directly into your voice mailbox with a single button on your telephone
  • Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging
  • Make customer communication easier using Text-to-Speech technology
  • Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

MicroMAS (MicroMAS-D/MicroMAS-H)

The Strata® Media Application Server integrates with the Strata CIX™ to host a variety of value-added applications within one platform.

Because it reduces the need for multiple servers to support each application separately, the Strata Media Application Server dramatically decreases the cost and complexity of deploying multiple applications. Available in two size platforms, the Strata Media Application Server fits every Strata CIX system and every budget.

Applications include Auto Attendant, Voice Mail, Automated Speech Recognition (ASR), Text-to-Speech, Fax, Unified Messaging, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), ACD Reporting, Toshiba-approved 3rd party CTI applications, Info Manager® Web-based telephone applications, FeatureFlex® adaptability tools, and browser-based system administration.

The Strata Media Application Server is one of the first devices that combine voice applications from multiple vendors onto a single platform using Host-based Media Processing (HMP) technology. The advantage of HMP is that it eliminates the need for expensive voice resource boards and provides a sleek, efficient IP-based solution

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